Privacy
What the site stores about you and your files, and who can see it.
Your files
Uploaded files are visible only to the customer and the accepted maker. Other makers see the file name, format, size and dimensions, never the file itself. If an accepted job is cancelled, that maker loses access.
Uploaded files are deleted 30 days after the request ends (completed, cancelled or expired). The file name, size and dimensions stay on the request so its history still makes sense.
Your contact details
Your email address and phone number are shared only with the other side of an accepted quote: the customer sees the maker's, and the maker sees the customer's.
What is public
A maker's display name, town, materials, printers, rating, reviews and cancellation count are shown on their public profile. Reviews do not show the customer's name or email.
No tracking
The site sets only the cookies it needs to keep you logged in and to protect forms. It loads no fonts, scripts or trackers from other sites.